Warnings in some systems

Refreshed

Shop ?

Operational

MyHS

Operational

MyHS Local ?

Operational

MyHS Remote ?

Operational

Amazon Alexa ?

Operational

Google Home ?

Operational

IFTTT ?

Operational

Main Website ?

Operational

Forum ?

Operational

Developer Portal ?

Operational

Incidents

Alexa,Google Home

Monitoring | Jan 08, 2019 | 22:14 GMT-05:00

At approximately 5:00 PM a code change was implemented as part of a project to increase performance of the service that handles remote access and Alexa/Google Home integration. This code change caused database errors and stopped Alexa/Google Home control commands. At 9:26PM the error was found and the code fixed. Alexa/Google control was restored. HomeSeer is reviewing its testing procedures to ensure going forward that code changes do not interfere with the operation of the system.

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  • Identified | Jan 08, 2019 | 22:08 GMT-05:00

    At approximately 5:00 PM a code change was implemented as part of a project to increase performance of the service that handles remote access and Alexa/Google Home integration. This code change caused database errors and stopped Alexa/Google Home control commands. At 9:26PM the error was found and the code fixed. Alexa/Google control was restored. HomeSeer is reviewing its testing procedures to ensure going forward that code changes do not interfere with the operation of the system.

IFTTT: Connection Issues

Monitoring | Jan 03, 2019 | 16:16 GMT-05:00

IFTTT: We are working on fixing known connection issues.

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  • Investigating | Jan 03, 2019 | 14:47 GMT-05:00

    We are working on fixing known connection issues.